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Exactly What to Say: The Magic Words for Influence and Impact

by Phil M Jones


“Abracadabra—you are a millionaire! That is what will happen if you follow the advice from Phil Jones in this book.”

—Jeffrey Hayzlett, primetime TV and podcast host, chairman of C-Suite Network

“Indeed, the right words spoken the right way, while perhaps not actually magic, can sure have the results of such.”

—Bob Burg, co-author of The Go-Giver

“I think Phil says it best himself at the end of this fabulous read: “Everything you have learned in this book is simple, easy to do and works.” It’s tried and tested, proven and guaranteed to help you get your own way more often.”

—Philip Hesketh, professional speaker and author on the psychology of persuasion and influence

 

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count.



Learn practical and instantly applicable skills in this book by Phil M. Jones, who’s trained more than two million people across five continents and over fifty countries in the lost art of spoken communication.

 

 

Why This Book Will Help Me

 


Let’s face it, the success or failure of almost every human interaction is effected by the ability to choose the exact right words at the exact right time. Hard work, talent and perfect timing can all have great impact on your success, yet without the ability to steer a conversation and create an agreeable outcome so much effort is wasted. If you have ever found yourself lost for words, or have come away from a conversation without the result you are looking for, then the wisdom in this book delivers you both principles and exact examples to allow you to grow your confidence in conversation.

When It Really Counts

Written with business situations in mind, it's applicable to many of life’s big moments. Whether looking to secure a job, close the sale, or help a friend, or loved one see things from another point of view – the ability to influence others is a universal skill.

On the ABC hit tv-series “Shark Tank” , entrepreneurs are presenting their business ideas to potential millionaire investors. When these entrepreneurs have the camera rolling, and the lights are on, they know that every single word matters.

In your important moments, do you feel that you exactly what to say?

 

 

 

 

What You Will Learn

 


In Exactly What to Say, Phil delivers what he calls his “Magic Words” and precise examples of how you can use them. Expect to read the book quickly and feel instantly motivated to create your own examples to help you win more business, have more influence in your workplace and grow your persuasiveness in social circumstances.

 

 

 

 

Author

 


Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world’s leading sales trainers. He has trained more than two million people across five continents and over fifty countries. Global brands, business leaders and celebrities have all consulted Phil’s expertise.

In 2013 he became the youngest winner of the British Excellence in Sales and Marketing Award, has written multiple best selling books and continues to speak to audiences globally to demystify the art of selling and help empower people to ask for the things they want in life.

 

 

 

 

Praise for Exactly What to Say

 


“If you want to get prospects, clients, colleagues, bosses or anybody to say “yes” to what you want, I have three magic words of advice for you: “Get this book!” 

—Sylvie di Giusto, keynote speaker and corporate image consultant

“This book is packed with ideas and easy-to-implement suggestions that will assist any individual in obtaining the outcomes they require from the conversations they have.”

—Grant Leboff, CEO, StickyMarketing.com

“If you want to sell more and influence better, then this book is as close as you’ll get..."

—Rob Brown, founder Networking Coaching Academy

 

 

 

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Carrots: A Shelby Nichols Mystery Thriller Adventure (Shelby Nichols Adventure Book 1)

by Colleen Helme

 

A mind-reader, a mob-boss, and a hit-man. What could go wrong? More fun than you can imagine!

"One of the best and rarest gems of the indie book market."~ Matthew LeDrew

Stopping at the grocery store for carrots shouldn't be dangerous, but for Shelby Nichols, it changes her life forever. During a bank robbery, she is caught in the cross-fire and grazed by a bullet to the head, leaving her with the ability to read minds.

Not only is she hearing what everyone thinks about her, but the gunman who shot her is out to silence her forever. In her fight to stay alive she is saved from certain death by a handsome hit-man with ties to organized crime.

This pulls Shelby even deeper into danger, where knowing someone's thoughts can not only hurt her feelings, but get her killed.

USA TODAY and Wall Street Journal Bestselling author Colleen Helme offers a clever mix of mystery, laugh-out-loud humor, and page-turning adventure in the highly acclaimed Shelby Nichols Adventure Series.

****

Carrots: A Shelby Nichols Adventure is in the same shelf as Stephanie Plum and Betsy Taylor in terms of comedy and hilarity. I love chic-lit plied with mystery and Colleen Helme did not disappoint! Loved it! ~Braine - Talk Supe: A Pop Fiction Book Blog

I would recommend this book to people who enjoy a nice, light mystery with hilarious drama. I can't wait to read more from this author. ~Sizzle & Swoon Book

I adored this book. Colleen Helme knows how to combine humor, mystery, and wit, and serve it up on silver platter! ~ After Dark Rendezvous

So happy I found this series! I was looking for something fun and adventurous. This was just what I needed. Off to read book #2 ~ Amazon Reviewer

Perfect for fans of Jana DeLeon, Janet Evanovich, Camilla Chafer and Denise Grover Swank.

 

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Love Warrior: A Memoir

by

 

The Newest Oprah Book Club 2016 Selection

The highly anticipated new memoir by bestselling author Glennon Doyle Melton tells the story of her journey of self-discovery after the implosion of her marriage.

 

Just when Glennon Doyle Melton was beginning to feel she had it all figured out―three happy children, a doting spouse, and a writing career so successful that her first book catapulted to the top of the New York Times bestseller list―her husband revealed his infidelity and she was forced to realize that nothing was as it seemed. A recovering alcoholic and bulimic, Glennon found that rock bottom was a familiar place. In the midst of crisis, she knew to hold on to what she discovered in recovery: that her deepest pain has always held within it an invitation to a richer life.

 

Love Warrior is the story of one marriage, but it is also the story of the healing that is possible for any of us when we refuse to settle for good enough and begin to face pain and love head-on. This astonishing memoir reveals how our ideals of masculinity and femininity can make it impossible for a man and a woman to truly know one another—and it captures the beauty that unfolds when one couple commits to unlearning everything they've been taught so that they can finally, after thirteen years of marriage, commit to living true—true to themselves and to each other.

 

Love Warrior is a gorgeous and inspiring account of how we are born to be warriors: strong, powerful, and brave; able to confront the pain and claim the love that exists for us all. This chronicle of a beautiful, brutal journey speaks to anyone who yearns for deeper, truer relationships and a more abundant, authentic life.

 

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The Guardians: A Novel

by John Grisham


In this instant #1 New York Times bestseller, John Grisham delivers a classic legal thriller—with a twist.

“Terrific…affecting…Grisham has done it again.”—Maureen Corrigan, The Washington Post
 
“A suspenseful thriller mixed with powerful themes.”—Associated Press


In the small Florida town of Seabrook, a young lawyer named Keith Russo was shot dead at his desk as he worked late one night. The killer left no clues. There were no witnesses, no one with a motive. But the police soon came to suspect Quincy Miller, a young black man who was once a client of Russo’s. 

Quincy was tried, convicted, and sent to prison for life. For twenty-two years he languished in prison, maintaining his innocence.  But no one was listening.  He had no lawyer, no advocate on the outside. In desperation, he writes a letter to Guardian Ministries, a small nonprofit run by Cullen Post, a lawyer who is also an Episcopal minister.

Guardian accepts only a few innocence cases at a time.  Cullen Post travels the country fighting wrongful convictions and taking on clients forgotten by the system. With Quincy Miller, though, he gets far more than he bargained for. Powerful, ruthless people murdered Keith Russo, and they do not want Quincy Miller exonerated.

They killed one lawyer twenty-two years ago, and they will kill another without a second thought.

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If You Tell: A True Story of Murder, Family Secrets, and the Unbreakable Bond of Sisterhood

by Gregg Olsen

 

#1 New York Times bestselling author Gregg Olsen’s shocking and empowering true-crime story of three sisters determined to survive their mother’s house of horrors.

After more than a decade, when sisters Nikki, Sami, and Tori Knotek hear the word mom, it claws like an eagle’s talons, triggering memories that have been their secret since childhood. Until now.

For years, behind the closed doors of their farmhouse in Raymond, Washington, their sadistic mother, Shelly, subjected her girls to unimaginable abuse, degradation, torture, and psychic terrors. Through it all, Nikki, Sami, and Tori developed a defiant bond that made them far less vulnerable than Shelly imagined. Even as others were drawn into their mother’s dark and perverse web, the sisters found the strength and courage to escape an escalating nightmare that culminated in multiple murders.

Harrowing and heartrending, If You Tell is a survivor’s story of absolute evil—and the freedom and justice that Nikki, Sami, and Tori risked their lives to fight for. Sisters forever, victims no more, they found a light in the darkness that made them the resilient women they are today—loving, loved, and moving on.

 

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Blood Song (A Raven's Shadow Novel, Book 1)

by Anthony Ryan


The first in the “powerful” (SFFWorld.com) New York Times bestselling fantasy series.

Vaelin Al Sorna was only a child of ten when his father left him at the iron gate of the Sixth Order to be trained and hardened to the austere, celibate and dangerous life of a warrior of the Faith. He has no family now save the Order.
 
Vaelin’s father was Battle Lord to King Janus, ruler of the Unified Realm—and Vaelin’s rage at being deprived of his birthright knows no bounds. Even his cherished memories of his mother are soon challenged by what he learns within the Order.
 
But one truth overpowers all the rest: Vaelin Al Sorna is destined for a future he has yet to comprehend. A future that will alter not only the Realm but the world.

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One Night Boyfriend (Be My Boyfriend Book 3)

by Victoria Snow


Why, oh why did my new boss have to be the same person who claimed my V-card a few months ago!

 

Alright, we were drunk, a little tipsy and I had been waiting for the perfect moment.

My best friend’s wedding seemed like that perfect moment,

Except that the guy that I hooked up with that night,

Turned out to be my best friend’s brother!

 

I can’t seem to get him out of my head,

Or my heart.

Okay, now I’m thinking that like all disasters this too shall pass.

Until, I meet my new boss – my one night boyfriend!

His impeccable mannerism draws me in – one more time.

The temptation to touch him is just too great,

And I can’t resist.

 

We had agreed that we would never meet again,

But fate has us face to face,

And all I care about now is bending over his desk and screaming his name.

Will I ever be able to convince my one night boyfriend to become my forever?

One Night Boyfriend is a steamy standalone forbidden boss romance, and part of the Be My Boyfriend series. Each book in this series can be read as a standalone. Just like all Victoria Snow books, this one also promises no cheating and guarantees a very satisfying happily ever after. Grab your favorite hot or cold beverage and get ready for the perfect romance to kick start this holiday season.

xoxo, Vicky

 

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Registered Trademark: The Business Owners' Essential Guide to Brand Protection

by Cheryl Hodgson

This consumer driven owners’ guide contains a three-step process to secure a registered trademark for valuable brand names. Select. Secure. Sustain.™ Follow these steps to safeguard your online brands in Amazon Brand Registry, Social Media, domain registrations, and increase business value.

Business owners face complex business and legal challenges on the path to a profitable business. One of those challenges is to identify and protect intangible assets that increase the bottom line. Registered trademarks not only add business value, they also provide essential cyber security for valuable brand assets in today’s online environment.

For the first time, a leading trademark attorney shares three proven steps to help insure you create a strong and legally protected brand. The author has carefully reimagined tried and proven trademark principles presented in easy to understand language. You will have the tools to create a significant, memorable brand so that you can market your business with a strength and integrity that makes a greater impact in the world, and upon those you serve.

This integrity driven guide provides business owners and entrepreneurs the keys that unlock the door to greater business and financial success.

You will learn:

•What is a trademark and when should you seek to register your brand names?
•The types of brand names that qualify for a registered trademark, and which do not.
•The process to successfully secure a registered trademark
•Reasons your application will be refused and ways you can avoid rejection.
•How to avoid being misled or scammed by dishonest opportunists.
•How to side step bad advice and find an expert you can trust.
 

 
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Crushed

by Lulu Pratt


My best friend’s sister was always off limits.

Charlotte had a crush on me for years.
She’s all grown up now and wants to lose her v-card.
I can’t resist her sweet lips and curves.
We were together, behind her brother’s back.
When he found out, I thought I lost her.
I got her back, but now something else has come between us.
Something I never planned, but always wanted.
The pain of losing her again is crushing me.
I need to make Charlotte mine forever.

 
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I Know What You Did: A psychological suspense thriller

by N.L. Hinkens

 

She only took what she deserved. She never expected what happened next.

After suffering multiple miscarriages, school counselor Jo Murphy is on a mission to save her marriage by any means possible. When Mia, a pregnant senior, unexpectedly shows up in her office, Jo devises an unorthodox plan to adopt her baby. But Mia's boyfriend suddenly goes missing, and the investigation that follows unearths one shocking secret after another until all at once nothing about Mia is adding up. Trapped in a web of deceit of her own making, Jo finds herself embroiled in a heart-stopping murder plot that threatens to destroy the one thing she wants most.

What if her baby's mother is a killer?

- An emotional roller coaster of a domestic thriller that will leave you breathless! -

Will you enjoy I Know What You Did? If you read any of my favorite psychological and domestic suspense thriller authors including K.L. Slater, Shalini Boland, Adan Croft, Kathryn Croft, Lisa Gardner, Louise Jensen, or Rachel Caine, the answer is a resounding yes!

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A Whole New Duke

by Samantha Holt


The Dark Duke they call him.

And he certainly matches up to his name. From his looks to his constantly furrowed brow, Miss Beatrice Edgerton is under no illusions as to the status of their arranged marriage.

It will be very much one of convenience. With him conveniently providing the title her family so desperately wants and her family bringing in plenty of money for his dilapidated home. She is simply grateful he is younger than her first husband.

Lord Morton, Duke of Hartwich, is only a little perturbed by the vibrant Beatrice. After all, he sets her straight from the very first day of their marriage—this is one of mutual benefit. In one way only. She can expect no affection or romance from him.

Because, frankly, he is incapable of such things. Being a one-legged duke with a slightly dark past brings enough challenges without him having to worry about a wife too. His days of concern for anyone are long gone.

Unfortunately, It is not only the duke’s dark demeanor she has to deal with. Someone is trying to cause trouble for them but they cannot fathom who or why.

Grace is determined to make the best of the situation, even whilst spending Christmas with the duke alone in the eerie Hartwich Hall. Why, perhaps she might even be able to change the duke’s mind about their relationship.

Especially after they share a fiery kiss…or three…

 
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The D.E.V.I.N. Series: Books 1 - 3: (The D.E.V.I.N. Series Boxset)

by Katina Gavin


Beginnings - The military brought them purpose. The mountains brought them love…

Angel has just one assignment left. After burning out from years with the SEALs and the DEA, he's ready to settle down and start a new chapter in his new life. When the investigation of a double homicide leads him to Lindsey's door, he knows that she's the one. But eight years after burying her husband, can Lindsey learn to let go and try again?

One Step Closer - Joe Running Deer has spent the last thirteen years in the SEALs and loved every minute. He has also loved Sydney Wheeler for almost as long. She’s turned down all his marriage proposals, but that hasn’t stopped him from loving her. He’s decided to give her what she wants but when he returns from his last mission, she’s gone. Sydney’s on the run and Joe’s gut is telling him she’s in trouble, it’s time to bring her home so he can protect her.
Sydney has run to Ireland for a very good reason, the man hunting her is determined to end all ties between them. Constantly looking over her shoulder for threats has taken its toll, she’s tired, but the thought of involving anyone in her mess keeps her from reaching out. Joe is constantly on her mind but she knows there isn’t a chance of rekindling the relationship they once had, not after what she’s done...


When Love Takes Over -A virtuous, heartbroken marine. A romance-hungry virgin. Do they have to pick and choose between love… and lust?

Cameron Savage is brave on the battlefield but not in matters of the heart. The marine’s last girlfriend left him wounded, and he feared he’d never fall in love again. But the new girl in his life is special, and he’s not going to let anything ruin their connection…

Between her studies and her career, Kim never had time for romance. With her life in order, she hopes the shy, brawny marine could be her one true love. Little does she know that Cameron has vowed to protect her virtue and virginity until their wedding night…

As Cameron’s newfound abstinence keeps Kim from getting the intimacy she craves, their relationship takes a turn. Is their love strong enough to make it to the honeymoon?

 
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Reckless Heat (Hostile Operations Team - Book 0)

by Lynn Raye Harris


He's my best friend.
He's everything I ever wanted.
And he doesn't know how I feel.
I have three weeks left to tell him before he leaves this place forever...

There's only one way I know how to do that.
I have to give him what I've never given anyone.
I'm going to ask him to be my first...


Matt Girard is the guy every girl wants. Rich, handsome, and popular, his future is brighter than the sun. Evie Baker comes from the wrong side of town. She loves Matt desperately, but he only sees her as his tomboy best friend instead of the young woman she's blossomed into.

Until one fateful night when a reckless dare changes everything...

This is the prequel story to Hot Pursuit, Book 1 in the Hostile Operations Team Series.

 
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Dying for Mercy (Key News Thrillers Book 10)

by Mary Jane Clark


“[Clark] deftly combines the clue-searching and puzzle-solving fun of mysteries with the action-packed, emotion-driven narrative thrust of thrillers.”

Pittsburgh Tribune Review

“One of Clark’s—and the genre’s—best.”

Associated Press

A very suspicious death and a sprawling mansion with secrets and puzzles built into the very architecture are among the elements that make Dying for Mercy an unputdownable mystery. The third riveting thriller from New York Times bestselling Mary Jane Clark to feature Eliza Blake and her KEY News television colleagues, Dying for Mercy combines the gripping suspense of Faye Kellerman with the kind of brilliant twists, turns, and surprises that would make Agatha Christie proud. Mary Jane Clark is a member of the same writing family as fellow suspense superstars Mary Higgins Clark and Carol Higgins Clark, and this superior puzzler puts her at the very top of the family tree.

 

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Battle at the River: A Mercerian Short Story (Heir to the Crown Book 0)

by Paul J Bennett

 

An enemy commander. A skilled tactician. Only one can be victorious.

The Norland raiders are at it again. When the Baron of Bodden splits their defensive forces, Sergeant Gerald Matheson thinks that today is a day like any other, but this time, something is different. At the last moment, Gerald recognizes the warning signs, but they are outnumbered, outmaneuvered, and out of luck. How can they win this unbeatable battle?

Battle at the River is a stand-alone short story set in the World of Merceria that incorporates characters from the Heir to the Crown Series. If you like intense battle scenes and unexpected plot twists, then you will love Paul J Bennett's tale of a soldier who thinks outside the box.
 

 

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My Boss, My Protector

by Beverly Evans


I need to tell my boss that he’s going to be a father.
How did things get this complicated?
Well, it all started with a failed job interview…


Cooper is ex-military and he’s built like a Greek God.
He’s insanely handsome with icy blue eyes that can pierce your soul.
And I’m the bookworm that has had a crush on him since forever.
But my brother’s best friend is no longer the charmer from the past.

Cold, demanding, and distant.
He’s shrouded in scars and wrapped in arrogance.
Working for him is like a fight to maintain my sanity.
If only our fights didn’t end up with me in his bed.
He’s complicated and beyond aggravating.
Why can’t I stop fantasizing about him shirtless?

But the billionaire is willing to throw himself into danger to protect me.
Making it impossible to hate him for long.
So, my one bad decision led to too many to count.
Now, it’s time for me to come clean.
“You’re my boss, my protector, and now my baby’s daddy.”

 
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Beowulf's Claim

by Jessica Knight


I found out his secret and ran.
But there’s nothing Beowulf won’t do to have me.
Especially now that I’m carrying his baby.


Big, mysterious, and utterly captivating.
Beowulf is the beautiful Viking warrior from my past.
A broken man, full of battle scars…
We’re two people that should’ve never been together.
Yet, I fell for him.
The day we shared our first kiss, I was taken from my home.

Time has passed and after years of searching. He found me.
I was left in the woods unconscious, on the brink of death.
He brought me to his cabin and saved me.
I became a caretaker to an orphan boy that he was raising.
But when I recovered my memory and discovered his dark secret, I ran.
What was I thinking?

A poor girl like me isn’t meant to have a happily ever after...
Especially with a man so dangerous and wild.
I don’t care that he’d search the world for me.

I’d never be Beowulf’s Claim.

 
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Secrets of Wildflower Island: Mystery, Thriller (Wildflower Mystery Series Book 1)

by Michelle Files

Wildflower Island is an idyllic place, where crime just doesn't happen.

When 4 teenage girls discover a body, badly beaten, a nice day at the beach goes horribly wrong. As they embark on a quest to solve the murder, they find themselves as the main suspects. The girls quickly turn on each other as they are blackmailed by an unknown person and harassed by residents of the small island they live on. Who killed the boy? Will the girls be next? This mesmerizing mystery, suspense novel will have you guessing until the end.

Teens and Adults alike will enjoy this mystery series. Get your copy today!

 
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My Life in Ladies' Knickers

by Oscar Sparrow

A touching comedy of passion, sucking and pumping.

A shocking story of news and fake news. A tale of heroism and struggle with a literary stalker. A success story - one small man's push to come off of the bottom.

Oscar Sparrow is a sewage trucker and poet. This is his true story.

Pursued by a literary stalker, crippled by lack of dietary fibre, sometimes naked and soaked in foul waste he never loses sight of his vision. Even from his police cell he sees only the blue sky. Driven on by his reckless love of women he becomes a best-selling female romantic novelist. If you've ever despaired, fallen in love, or sat on a toilet, this book will change your perception of reality.

Through failure, rejection and self-doubt a man fights his way off the bottom. A love story conceived over an open manhole and delivered by Elvis. An inspirational account of our common struggles. Take his grubby hand and for the rest of your life a comrade walks with you through every set-back and brings you through as a winner.

The self-help book the bosses don't want you to read.

'My Life in Ladies' Knickers' is as British as a Friday night kebab and a pub fight. Oscar Sparrow is a sewage trucker and poet. His life is a slap-stick romantic comedy where the slap is the harsh truth of life. The tickling stick has a shitty end with which to fight back. The romance is the transformational touch of a woman's love.

Enjoy laugh-out-loud moments as you discover the true story of how a sewage sucker became a successful female romance novelist. An outrageous comedy adventure and memoir.

It's jokey, it's blokey, it's porn-hokey-cokey.

Scroll up now - grab your copy and enjoy Oscar's hilarious story tonight.

 
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Love's Second Chance (Moments in Time Book 2)

by Barbara A. Robinson

 

An inspirational, Christian story of loss, redemption and love from former state senator Barbara A. Robinson, author of the bestselling "And Still I Cry."


Rebekah saw her mother as an ugly disfigured woman, until she learned the circumstances of her mother’s disfigurement. Soon after, she goes on a self-destructive trip that lasts over twenty years.

Love's Second Chance is a heart-wrenching, beautiful story of how Rebekah and nine other women fight to reclaim their lives after falling into a darkness created by circumstances often beyond their control. Each of these women had to find something––anything––to help them to believe in life once again.

Discover how Rebekah finds a core within herself that allows her to rise up and find her life, her love, and found an organization to help other women.

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In this satirical glimpse into the world of psychology, a young man is exposed to the dangers of psychiatric care. Since the day he lost his mother, everyone tells Robbie he needs psychological help. He is cursed with intelligence and lacks relationships to cope with his trauma. He is reminded

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